Service Desk Support
Keeping you in contact with LightWire support.
When you don’t have an in-house IT department, even the smallest of technical problems can cause huge complications. We’ve been helping small and medium-sized businesses in Raleigh, Durham, Chapel Hill, and around the globe solve daily IT issues since 1999. Let LightWire provide you with the everyday technical support your company requires, right when you need it.
Everyday solutions LightWire can provide:
- Internet connectivity issues
- Slow Internet
- Removal of viruses / malware
- Applications running too slow
- PCs won’t turn on / are running too slow
- Internet / Network connectivity issues
- Rampant pop-ups
- Setting up new users on emails, networks or phones
- Unable to receive or send mail
- Receiving spam
- Forgotten email passwords
- Resetting voicemails
- Unable to access mailboxes
- Changing settings for new employees
- Spotty router connections
- Slow router speeds
- Router accessibility
Don’t see your IT problem listed here? Don’t worry! We’re a full-service IT company, so…….if you can plug it in-we can fix it!
We know that when you call for help, you need it then! When you work with LightWire, we get your problems fixed as quickly as possible. Don’t let technical problems stop your business from performing at its absolute best.

